RETURNS POLICY

return of products

We hope you are happy with the products you order from us. If for any reason you change your mind and wish to return a product for a refund, please send the unopened product with the seal intact and a note of your name and order number to the address below. Returns must be received within 60 days of the order date and must be in a resalable condition to be eligible for a refund. Once a returned product is received, you will be refunded the full product price. Any postage costs will not be refunded. If you have any questions, please contact us at  mail@naturprodukte.shop.

 

Return address:

NaturProdukte Return

natural products

Vogt 19

6422 RK Heerlen

Netherlands

 

Lost or damaged packages

If items arrive missing or damaged, please send a detailed description of the problem, including photos of the damage, and your name and order number to mail@naturprodukte.shop within 30 days of the order date .